Surprising gift from Chewy, and the story behind.

Would like to take this moment to say big thanks to the customer service department at chewy.com

There was a little hiccup about an order we’ve placed, I’ve wrote a review about it on their website and forgot about it. ¬†Couple days later Kelli from customer service contacted me and apologized about the problem, and sent me a replacement order at no additional cost.

On top of that, we’ve received something that we are really surprised (in a good way) about, two paintings! ¬†Of fluffy and ben sitting on top of Chewy box in the previous post (link here)

Now I call that top notch customer service, and they sure will have us as regular customer.

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